It was the worst rental vehicle I've ever had. I was charged for a gallon of fuel, when the gauge indicated that the fuel was on "half" (the same as I received it). I'm not quite sure how anyone can be that precise with an "old style" gauge.
fast and simple! I've rented several times and the cars are always clean and the process is hastle free. the staff is great too. they are enthusiastic and friendly.
well they said they were giving me a deal and i had my car in the shop for a month and it was support to be like 150 a week and turn out to being like 355 a week so when it was all said and done they charger my card over 1300.00 and then come to find out that, that each week was different. So I WILL NEVER GO BACK TO THEM AND I WOULD USE SOMEONE ELSE IN THE AREA, SO JUST REMEMBER TO CHECK YOUR CREDIT CARD STATEMENT CAUSE I CHECKED IT WAY TO LATE, THINKING THAT THEIR WAS STILL GOOD PEOPLE AND NO I WAS WRONG, NEVER AGAIN AND IM GOING ON A TRIP HERE SOON TOO.....SMH AT #ENTERPRISE.....
I reserved a rental to go on a road trip. When I got to the rental site, they didn't have the size vehicle I requested in the reservation. Instead of keeping me waiting or sending me to another site who had one, they upgraded me for FREE!!! They were even very nice to me when I returned it! I expected all kinds of paper work and angry faces because while I was on my road trip, a rock that was flung up by an 18 wheeler hit the windshield and cracked it. The windshield had to be replaced. Not one from or turned up eyebrow!!! Very impressed and to think I was stressed about it. Insurance is a "must" for those unexpected events. The insurance I had covered it and not a dime out of my pocket except the rental coots!!!
The gentleman who rented the vehicle to me was very nice, polite, and thorough. I just didn't like the vehicle and being charged for one gallon of gas at approximately $5. I call that "nickel and diming" consumers.
Customer was great. The staff was very respectful and helpful.
Enterprise Rent A Car is a US Car Rental based in Schertz, Texas. Enterprise Rent A Car is located at 17299 Interstate 35 N, Schertz, TX 78154, USA.
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